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Since 2002 · Penang, Malaysia

Websites that bring customers. Automation that saves the workday.

Surf7 helps Malaysian SMEs get found by Google and AI assistants, and run with less manual work. We design, build and host business websites, and we build AI assistants and automated workflows around the way your team already works.

  • Serving Penang and Malaysia since 2002
  • Rated 4.9 on Google from 13 reviews
  • Design, hosting and support from one team
Two ways we help

Which problem are you solving today?

Most businesses come to us for one of two reasons. Start with the one that matters most. The other will still be here when you need it.

I need a website that brings in customers

A professional website that customers find through Google and AI assistants, trust at a glance and use to contact you. We design it, build it, host it and keep it running.

  • Corporate websites, landing pages and online stores
  • WordPress sites you can update yourself
  • Custom websites and web applications
  • Structured so search engines and AI assistants can read and quote it
  • Hosting, business email and domains from one team

I want to stop doing repetitive work

Custom AI assistants, automated workflows and business tools that take the routine tasks off your team's plate, with staff stepping in where judgement is needed.

  • WhatsApp assistants that answer enquiries and collect details
  • Follow-ups, reminders and reports that run on their own
  • Information moved between your systems without retyping
  • Simple tools to manage customers, orders and jobs in one place
Free Website Audit

Not sure what is wrong with your current website?

Send us the address and we will tell you what to fix first, within two working days. Free, no obligation.

WhatsApp AI Sales Assistant

A custom WhatsApp sales assistant that works the way your team does

Built around your products, prices and sales process, it handles the conversation from first message to order, with your staff stepping in where judgement is needed. It runs on Meta's official WhatsApp Business Platform through your own WhatsApp Business Account, so your number stays compliant and your conversations stay yours.

See it in action
  • Answers enquiries instantly, day or night, in your customer's language

  • Recommends and compares products from your own catalogue

  • Works through financing and collects application documents in the chat

  • Hands over to staff for discounts, decisions and corrections

Sound familiar?

Where businesses lose time and customers

If any of these sound like your week, we can help.

  1. 1. Your website is not bringing enquiries

    It looks dated, loads slowly or does not come up when customers ask Google or an AI what you sell.

  2. 2. The WhatsApp inbox never empties

    Staff answer the same questions every day, and customers who message after hours wait until morning.

  3. 3. Follow-ups slip through

    Enquiries that needed a reply next week get forgotten, and quotes go out late.

  4. 4. The same information is typed twice

    Details move from chats to spreadsheets to your order system by hand.

  5. 5. Email and hosting are scattered

    Your domain, email and website sit with different providers, and nobody is sure who to call when something breaks.

  6. 6. You are not sure where to start

    You know something should be easier. You just want someone to look at how things work today and suggest a practical first step.

Why Surf7

A local partner, not a faceless agency

  1. 1. Here since 2002

    Surf7 has been helping Penang and Malaysian businesses get online for more than twenty years. We are in Butterworth, and you can meet us in person.

  2. 2. A team that understands your business

    We take time to understand how your business works before proposing anything. The people you speak to are the people who build and support your solution, so nothing gets lost in hand-offs.

  3. 3. Built, hosted and looked after by one team

    We design and build your website or system, host it on infrastructure we manage, and keep it running after launch.

  4. 4. Priced for SMEs, agreed in writing

    Every project gets a written proposal with scope, timeline and costs before you commit. Hosting and email plans have published prices.

Hosting & Domains

Malaysian hosting, business email and domains from one team

Fast local servers, cPanel control and support from the people who built your website. Published prices, no surprises.

    • 20GB disk space, upgradable to 50GB
    • 40GB monthly bandwidth, upgradable to 100GB
    • Unlimited email accounts
    • Free SSL certificate
  • Mailex Email Hosting

    From RM216 a year
    • Unlimited mailboxes and domains
    • Storage from 20GB to 200GB, shared across your team
    • Spam and virus protection
    • Branded webmail with calendar and contact sync
  • Domain Names

    .com, .my and more
    • Competitive pricing across multiple registrars
    • Free managed DNS
    • Free domain forwarding
    • Check availability and register online
Google Reviews

Trusted by clients across Malaysia and beyond.

4.9

Rated 4.9 out of 5from 13 reviews on Google

Write a review
Rated 5 out of 5.Google
It was an excellent service I received from Surf7 Internet Consulting company. Mr Ben is a highly professional IT person which has given me clear advice and solution for my website design requirement. I would highly recommend him to those in need of website service. Keep up your good work Mr Ben and Good luck.

Muhamad Nasir Raki

Featured Clients

  • 32T Dental
  • Airbus Helicopters
  • Armstrong Auto
  • Bagan Specialist Centre
  • Berjaya
  • Bonton
  • Canplus
  • CKT Motor
  • CMP Hub
  • Earth Recycle Industries
  • i-Green
  • IMM
  • Inokom
  • IOI Group
  • Kuok Foundation
  • Sebarang
  • The Habitat
  • UEM Edgenta
  • Visco
How it works

Three steps from first message to launch

  1. 1. Tell us the problem

    Message us on WhatsApp or leave your details below. A few words about what slows you down or what the website should achieve is enough.

  2. 2. Get a clear proposal

    We look at how things work today and propose a solution, scope, timeline and cost in writing. You decide before anything is built.

  3. 3. We build, launch and support

    We build it, test it with you, launch it and stay on hand. Hosting, updates and support are set out in your proposal.

FAQ

Questions you may have

How much does a website or automation project cost?

Every project is quoted on its scope. Hosting and email plans have fixed yearly prices. You will have a written proposal before you decide.

Do I need AI, or just a better website?

It depends on where you lose time. Many businesses start with a website that brings enquiries, then automate how those enquiries are handled. We will recommend the practical starting point.

Will my website show up in AI answers?

AI assistants answer from websites they can read and trust. We build yours with clear facts, structured data and fast pages so it can be found and quoted, though no one can promise a placement.

Can you work with my existing website or systems?

Yes. We assess what you already use before proposing anything. Where systems can be connected, we explain how.

Where are you based?

Butterworth, Penang. We serve businesses across Malaysia and meet Penang clients in person.

What happens after launch?

Your proposal sets out hosting, support and maintenance. Most clients stay with us for hosting and ongoing help, and you can reach us on WhatsApp during office hours.

Let's talk about your business

What would you like to fix first?

Message us on WhatsApp for a quick reply during office hours, or leave your details and we will call you back.

You don't need a technical brief. A few words about what slows you down are enough to start.

We'll use these details to respond to your enquiry.